Agilitas Solutions Privacy Policy

Last Updated: September 29, 2025

Your privacy matters to us. This Privacy Policy explains how Agilitas Solutions and our affiliates (“Agilitas,” “we,” “us,” or “our”) collect, use, share, and protect personal data when you visit https://www.agilitas-solutions.com or other Agilitas web properties that link to this Policy (collectively, the “Website”). This Policy does not cover products or services we operate on behalf of customers as a processor/service provider, nor does it cover third-party sites or services we don’t control.

Quick Summary (Plain Language)

What We Collect & Why We Use It

We collect data in three main ways:

1) Information you provide directly

Website forms & chatbot interactions

Data: name, email, phone, company, job title, country, and any free-text you choose to submit (please avoid sensitive personal data). For chatbot, we may store conversation transcripts.

Use: respond to inquiries, provide information you request, and—where permitted—send relevant updates about Agilitas products/services (you can unsubscribe anytime).

Content downloads (e.g., whitepapers, briefs)

Data: name, email, phone, company, job title, country.

Use: deliver the content, follow up to gauge usefulness, and—where permitted—send related content.

Webinars & events (including ad-hoc registrations)

Data: name, email, phone, company, job title, country, professional interests.

Use: process your registration/attendance and follow up with materials or related content (opt-out available).

Purchases or paid services (if offered via the Website)

Data: name, email, billing/shipping details, company, and payment info (processed by our payment provider).

Use: process transactions, provide support, maintain accounts.

Careers / job applications: applicant data is governed by our Applicants Privacy Notice (linked on the careers page).

2) Information collected automatically

Usage & device data: pages visited, links and buttons clicked (e.g., downloads, video plays), referrers, IP address, general location (approx.), browser/device type, scroll depth, session duration.

Use: operate the site, improve performance and content, detect abuse/fraud, and produce aggregate analytics.

3) Information from partners (where applicable)

Marketing & event partners, ad platforms, and analytics tools may provide campaign performance and audience insights.

Use: measure reach and relevance, avoid repetitive ads, and improve our messaging.

Cookies & Similar Technologies

You can control cookies in your browser settings. Blocking some cookies may impact site features. Emails may include pixels to measure opens/clicks; you can disable image autoloading in your email client to limit this.

Interest-Based Advertising

We may work with ad partners to deliver or measure ads and to personalize content based on your interactions with our Website and other sites/apps. Partners may infer relationships between devices (probabilistic/deterministic matching) to reduce repetitive ads and improve relevance. Where required, we will seek consent.

Do We Sell Personal Information?

No. We do not sell or share your personal information for monetary consideration. We also do not sell or share SMS opt-in data or consent information.

Sharing Your Information

We share personal data only as needed to operate the Website and respond to you:

We do not disclose CPNI and are not a telecommunications carrier.

International Transfers

Agilitas operates globally. Your data may be processed in countries different from your own. Where required, we implement safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms. Contact us for more details on these safeguards.

Data Security

We use administrative, technical, and physical measures designed to protect personal data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We keep personal data only as long as needed for the purposes described here (e.g., to respond to you, provide services, meet legal, tax, or audit requirements), then delete or de-identify it in line with our retention schedules.

Your Rights

Your rights depend on your location and applicable law.

EEA/UK (GDPR/UK-GDPR)

You may have the right to access, correct, delete, restrict or object to processing, port data, and withdraw consent (where consent is the basis). You can also object to direct marketing at any time. You may lodge a complaint with your local Supervisory Authority.

California (CCPA/CPRA)

California residents may request: access to categories and specific pieces of personal information we collected; deletion or correction of personal information (subject to exceptions); information about our disclosures for a business purpose; and to be free from discrimination for exercising these rights. We do not sell personal information and do not use it for automated decision-making as defined by CPRA.

Verification: We may request information to verify your identity (or your authority as an agent) before fulfilling requests. Certain data may be exempt (e.g., complying with law or protecting others’ rights).

To exercise rights, contact us at info@agilitas-solutions.com.

Children’s Privacy

The Website is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data, contact us and we will delete it.

Social Features & Third-Party Links

Our site may include social media plugins and links to third-party sites. Those parties may collect your IP address and set cookies. Their practices are governed by their own privacy policies. We’re not responsible for third-party sites.

Do Not Track

Some browsers offer “Do Not Track” signals. Our Website currently does not respond to these signals. We follow the practices described in this Policy.

Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date shows when changes took effect. Material changes will be highlighted on the Website. If you don’t agree to updates, please discontinue use of the Website.

Contact Us

Questions, requests, or concerns about this Policy or your data?

(Optional) CCPA Category Mapping Appendix

For California residents, the personal information we collect may include:

We disclose these categories to service providers and affiliates for the business purposes described above.